BaseballMonkey Support

Rebound Rewards are sent on the first day of the month, one full calendar month after the order was placed. For example if an order was placed on July 15th ...

Yes. You will an e-mail receive a notification when Rebound Rewards are added to your account. You’ll also receive notifications that will alert you to Rewa...

Yes. You can opt out of receiving Rebound Reward notifications by disabling the notification checkboxes on the ‘My Rebound Reward’ page in your account. Uns...

Unfortunately, it is not possible to earn Rebound Rewards if your order was placed using as a guest. We are unable to retroactively link orders placed as a ...

While logged into your account, you will be provided the option to apply Rebound Rewards to your order in the Payment Method section of the checkout. Simply...

Rebound Rewards can only be redeemed in full dollar denominations. For example, if your reward balance is $15.34, only $15.00 in rewards can be applied to a...

No – If your Rebound Reward balance is less than the order total, and you elect to apply Rebound Rewards to the order, the full balance will be applied. If ...

We are unable to link Rebound Rewards from any of our other websites.

No – Rebound Rewards may only be used on the site through which they were issued.

Once your Rebound Rewards are redeemed, we are unable to re-issue rewards in the event of a merchandise return.